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FOR IMMEDIATE RELEASE
February 1, 2012
Media Contact:
Amy Cornell, Health Information Officer
Santa Clara County Public Health Department
Office: (408) 792-5155
Amy.Cornell@phd.sccgov.org
SANTA CLARA COUNTY, CA. Paramedics in Santa Clara County will soon be using a potentially life-saving new treatment protocol that will help people who have suffered heart attacks by reducing damage to patients’ brains. The new protocol, effective February 2, 2012, will use therapeutic cooling, which is a way of cooling the body from the inside out to help protect brain cells from dying. Brain cell death can cause serious neurologic injury, or even death.
“Clinically induced hypothermia can improve the neurologic outcome of unconscious patients following sudden cardiac arrest,” said Dr. Eric Rudnick, MD, Santa Clara County Emergency Medical Services System Medical Director. “Normal body temperature is 98.6, and this treatment cools the body to 90 to 93 degrees to stop cell death.” The process helps prevent such damage, and it helps the patient's brain heal and recover from the lack of oxygen.
Paramedics have been receiving County-mandated training in the new protocol since September. “This new treatment, and others that are being implemented in Santa Clara County, will simply save lives and allow our paramedics to provide better patient care,” said Michael Petrie, Director of the Santa Clara County EMS System.
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Wednesday, February 1, 2012
Wednesday, December 21, 2011
EMS Agency Personnel Additions
The Santa Clara County EMS Agency is pleased to announce the hire of two full-time Emergency Medical Services Specialists and one contractor.
Joe Williams
EMS Specialist
Clinical Quality Management
With over twelve years of experience in both urban and rural EMS; Joe has served as a paramedic in Illinois, Michigan, and California. He has worked as a paramedic in Santa Clara County for eight years and most recently held the position of Clinical Coordinator at Rural/Metro. In this position he was responsible for clinical QA/QI as well as the implementation of an electronic patient care reporting system. In his off time he enjoys running and spending time with his family. Joe begins his service with the EMS Agency on January 9, 2012.
John Montes
EMS Specialist
CMTF/Homeland Security
John joins the EMS Agency after spending the last eight years in the Boston Emergency Medical Services System including Boston University EMS as an educator and Boston EMS as a 911 service provider. His experience includes 911 field service, communications center coordination, and special event planning and operations. He graduated from Northeastern University in 2003 with a Bachelor of Science Degree in Health Sciences. John begins his service with the EMS Agency on January 23, 2012.
Mark Frise
Contractor
Allied Healthcare Facilities Work Group Coordinator
The EMS Agency is fortunate to have Mark return and continue work with the Allied Healthcare Facilities Work Group (AHFWG). After thirty years of service, he retired as a lieutenant from the Sunnyvale Department of Public Safety in 2007. During his time with Sunnyvale he served as a police and fire officer, managed the Office of Emergency Services, and coordinated various community outreach and education programs. Mark will return to the EMS Agency in January.
Joe Williams
EMS Specialist
Clinical Quality Management
With over twelve years of experience in both urban and rural EMS; Joe has served as a paramedic in Illinois, Michigan, and California. He has worked as a paramedic in Santa Clara County for eight years and most recently held the position of Clinical Coordinator at Rural/Metro. In this position he was responsible for clinical QA/QI as well as the implementation of an electronic patient care reporting system. In his off time he enjoys running and spending time with his family. Joe begins his service with the EMS Agency on January 9, 2012.
John Montes
EMS Specialist
CMTF/Homeland Security
John joins the EMS Agency after spending the last eight years in the Boston Emergency Medical Services System including Boston University EMS as an educator and Boston EMS as a 911 service provider. His experience includes 911 field service, communications center coordination, and special event planning and operations. He graduated from Northeastern University in 2003 with a Bachelor of Science Degree in Health Sciences. John begins his service with the EMS Agency on January 23, 2012.
Mark Frise
Contractor
Allied Healthcare Facilities Work Group Coordinator
The EMS Agency is fortunate to have Mark return and continue work with the Allied Healthcare Facilities Work Group (AHFWG). After thirty years of service, he retired as a lieutenant from the Sunnyvale Department of Public Safety in 2007. During his time with Sunnyvale he served as a police and fire officer, managed the Office of Emergency Services, and coordinated various community outreach and education programs. Mark will return to the EMS Agency in January.
Friday, October 21, 2011
EMS Specialist - Open Recruitment (2 Positions)
EMERGENCY MEDICAL SERVICES
SPECIALIST
$39.45 - $47.94 Hourly
$3,156.04 - $3,835.33 Biweekly
$6,838.09 - $8,309.89 Monthly
$82,057.08 - $99,718.68 Annually
FINAL FILING DATE: Fri. 11/04/11 11:59 PM Pacific Time
DEFINITION:
Under direction, to plan, organize, coordinate, direct, and monitor the County’s emergency medical services system in order to establish and ensure compliance with the County's protocols, guidelines and contracts for operation of the emergency medical services system and its components. Two Positions Are Currently Vacant:
EMS Specialist: Clinical Quality Management
This position is responsible for the coordination of Santa Clara County Emergency Medical Services System Clinical Quality Assurance and Improvement activities, the County Emergency Medical Services Quality Improvement Plan (EQIP), coordination of clinical protocols and prehospital care reviews, serve as the primary staff to the EMS Medical Director, conduct related training, coordinate clinically focused initiatives, projects, and other duties consistent with the components contained in this announcement. Serves as an EMS Duty Chief.
EMS Specialist: Disaster/Homeland Security
This position is responsible for the coordination of Santa Clara County Emergency Medical Services System disaster preparedness projects, oversight of the Medical Volunteers for Disaster Response program, serves as the EMS Multi-Jurisdictional/Multi-Disciplinary Task Force (CMTF) Coordinator, and other related duties. Serves as an EMS Duty Chief.
Information about the Santa Clara County EMS Agency and the Santa Clara County EMS System may be found at www.sccemsagency.org
This recruitment requires the submission of an online application. No paper applications will be accepted. Applicants must apply online at www.sccjobs.org. Computers are available at the County Government Center, 70 West Hedding Street, 8th Floor, East Wing, San Jose, CA 95110, during normal business hours, for applicants to apply online.
DISTINGUISHING CHARACTERISTICS:
The Emergency Medical Services Specialist oversees one or more of the Emergency Medical Services Systems, including the prehospital systems. Specific assignments, and the range of duties performed within that assignment vary depending on the type of experience and licensure or certification required.
The Emergency Medical Services Specialist is distinguished from the higher level of Senior Emergency Medical Specialist in that the Senior Emergency Medical Specialist has overall program management responsibility and supervises subordinate professional staff.
TYPICAL TASKS:
(Depending upon area of assignment)
• Coordinates assigned emergency medical services program activities including planning, prioritizing, monitoring and participating in the agency-wide program meetings regarding program activities;
• Oversees and/or participates in the development, implementation and maintenance of program goals, objectives, policies and procedures to ensure achievement of program goals;
• Monitors activities and evaluates performance of emergency medical services providers,
• including EMTs, paramedics, Emergency Medical Dispatchers, Mobile Intensive Care Nurses, EMS Flight crew personnel and other prehospital care providers and equipment identified in the California Health and Safety Code;
• When assigned as Duty Chief, ensures activation and function of entire EMS system and coordination with other County and outside emergency agencies in response to critical incidents or disasters; including maintenance and operation of a Code-3 equipped vehicle;
• Provides administrative and technical direction to assigned program services staff to ensure compliance with various reporting requirements;
• Analyzes program services and evaluates changes and development of assigned health care program needs;
• Researches and applies for program funding sources, such as grants and donations; administers grants to ensure compliance with regulations;
• May prepare and administer annual budget for one or more assigned programs and monitors expenditures;
• Coordinates program activities with agencies, service providers and non-profit services;
• Provides staff assistance and technical support for assigned program activities to other County departments and special interest commissions and committees;
• Conducts organizational and operational service delivery studies and makes recommendations to address and resolve identified service delivery issues;
• Assists hospitals and private and public safety agencies in planning, implementing and maintaining prehospital emergency care programs;
• Establishes comprehensive stakeholder relationships and, assists and advises field and hospital emergency care personnel, communication personnel, medical-health professionals, community-based organizations and the public on matters pertaining to emergency medical service;
• Develops and coordinates the EMS component of disaster medical response and mass casualty incident plans and assists in the development of public health disaster response plans and procedures;
• Responds to, coordinates and manages disaster medical and mass casualty incidents;
• Investigates complaints of suspected violations of emergency medical care standards, policies and protocols, the County’s health and welfare codes and State health and safety codes;
• Makes routine and unannounced inspections of EMS providers, including ambulance providers, paramedic units, base hospitals and trauma hospitals;
• Monitors emergency medical service delivery to ensure medical appropriateness and continuity of patient care;
• Provides regulatory oversight and general assistance to and monitors educational institutions involved in training of emergency prehospital care personnel;
• Participates in organizational and community meetings as necessary;
• Stays current on issues relative to assigned programs and services; responds to and resolves community and organizational inquiries and complaints;
• Establishes effective working relationships with representatives of community organizations, state/local agencies, management and staff, clients and the public;
• Uses specialized software and equipment including electronic emergency management programs and electronic hospital and disaster management systems, electronic patient tracking system, portable and mobile radios, satellite telephones wireless applications and emergency towing vehicle;
• Performs related work as required.
EMPLOYMENT STANDARDS:
Sufficient education, training, and work experience to demonstrate possession of the knowledge and abilities listed below.
A valid California Class C Driver's License and one of the following:
A valid license to practice as a Registered Nurse in California; OR
A valid license to practice as a paramedic in California; OR
A valid certificate to practice as an Emergency Medical Technician in California.
Experience Note:
The knowledge and abilities are normally acquired through training and experience equivalent to possession of a Bachelor’s degree in Health Care Administration, Nursing, Public Administration or a related field and three (3) years of increasingly responsible emergency medical services experience. A Master’s degree in one of the disciplines listed above may be substituted for one (1) year of health care experience.
Applicants without a degree should detail additional years of work experience that may be considered.
Special Qualifications for Duty Chief
Must complete Emergency Vehicle Operators/Operations Course (EVOC) within six (6) months of hire; while on Duty Chief assignment must respond to an emergency call within (10) minutes by phone or radio and must be within forty-five (45) minutes of Santa Clara County.
Knowledge of:
• Principles, and practices of prehospital care system management relating to one or more specialized service delivery programs;
• Health care organizational structure and program components;
• Principles and practices of program administration including budgeting, marketing, purchasing, management and program needs forecasting;
• Current legislation and trends affecting health care providers for assigned program areas;
• Program development and evaluation methods and report writing procedures;
• Medical terminology;
• Basic principles, practices and methods of training and evaluation;
• Basic statistical and research methods;
• Basic knowledge of investigative methods and disciplinary processes used within the EMS System.
Ability to:
• Coordinate the activities of a large program or multiple program components;
• Direct the work of others performing service delivery in assigned health care specialty areas;
• Coordinate the assigned health care programs with other health care agencies;
• Formulate, gather, analyze and present financial, informational and statistical data;
• Integrate the activities of a program to attain program goals;
• Analyze, interpret and explain program policies and procedures;
• Elicit community and organizational support for programs;
• Represent SCVHHS on assigned committees and with service providers;
• Understand, apply and implement Federal, State and County codes, ordinances, regulations and approved standards and guidelines for prehospital emergency care;
• Apply the tools of a specialty subject area as appropriate;
• Instruct individuals and groups in prehospital emergency care;
• Establish and maintain effective working relationships with the public, various agencies and other County employees;
• Communicate clearly and effectively, both orally and in writing, sometimes under highly stressful conditions.
SPECIALIST
$39.45 - $47.94 Hourly
$3,156.04 - $3,835.33 Biweekly
$6,838.09 - $8,309.89 Monthly
$82,057.08 - $99,718.68 Annually
FINAL FILING DATE: Fri. 11/04/11 11:59 PM Pacific Time
DEFINITION:
Under direction, to plan, organize, coordinate, direct, and monitor the County’s emergency medical services system in order to establish and ensure compliance with the County's protocols, guidelines and contracts for operation of the emergency medical services system and its components. Two Positions Are Currently Vacant:
EMS Specialist: Clinical Quality Management
This position is responsible for the coordination of Santa Clara County Emergency Medical Services System Clinical Quality Assurance and Improvement activities, the County Emergency Medical Services Quality Improvement Plan (EQIP), coordination of clinical protocols and prehospital care reviews, serve as the primary staff to the EMS Medical Director, conduct related training, coordinate clinically focused initiatives, projects, and other duties consistent with the components contained in this announcement. Serves as an EMS Duty Chief.
EMS Specialist: Disaster/Homeland Security
This position is responsible for the coordination of Santa Clara County Emergency Medical Services System disaster preparedness projects, oversight of the Medical Volunteers for Disaster Response program, serves as the EMS Multi-Jurisdictional/Multi-Disciplinary Task Force (CMTF) Coordinator, and other related duties. Serves as an EMS Duty Chief.
Information about the Santa Clara County EMS Agency and the Santa Clara County EMS System may be found at www.sccemsagency.org
This recruitment requires the submission of an online application. No paper applications will be accepted. Applicants must apply online at www.sccjobs.org. Computers are available at the County Government Center, 70 West Hedding Street, 8th Floor, East Wing, San Jose, CA 95110, during normal business hours, for applicants to apply online.
DISTINGUISHING CHARACTERISTICS:
The Emergency Medical Services Specialist oversees one or more of the Emergency Medical Services Systems, including the prehospital systems. Specific assignments, and the range of duties performed within that assignment vary depending on the type of experience and licensure or certification required.
The Emergency Medical Services Specialist is distinguished from the higher level of Senior Emergency Medical Specialist in that the Senior Emergency Medical Specialist has overall program management responsibility and supervises subordinate professional staff.
TYPICAL TASKS:
(Depending upon area of assignment)
• Coordinates assigned emergency medical services program activities including planning, prioritizing, monitoring and participating in the agency-wide program meetings regarding program activities;
• Oversees and/or participates in the development, implementation and maintenance of program goals, objectives, policies and procedures to ensure achievement of program goals;
• Monitors activities and evaluates performance of emergency medical services providers,
• including EMTs, paramedics, Emergency Medical Dispatchers, Mobile Intensive Care Nurses, EMS Flight crew personnel and other prehospital care providers and equipment identified in the California Health and Safety Code;
• When assigned as Duty Chief, ensures activation and function of entire EMS system and coordination with other County and outside emergency agencies in response to critical incidents or disasters; including maintenance and operation of a Code-3 equipped vehicle;
• Provides administrative and technical direction to assigned program services staff to ensure compliance with various reporting requirements;
• Analyzes program services and evaluates changes and development of assigned health care program needs;
• Researches and applies for program funding sources, such as grants and donations; administers grants to ensure compliance with regulations;
• May prepare and administer annual budget for one or more assigned programs and monitors expenditures;
• Coordinates program activities with agencies, service providers and non-profit services;
• Provides staff assistance and technical support for assigned program activities to other County departments and special interest commissions and committees;
• Conducts organizational and operational service delivery studies and makes recommendations to address and resolve identified service delivery issues;
• Assists hospitals and private and public safety agencies in planning, implementing and maintaining prehospital emergency care programs;
• Establishes comprehensive stakeholder relationships and, assists and advises field and hospital emergency care personnel, communication personnel, medical-health professionals, community-based organizations and the public on matters pertaining to emergency medical service;
• Develops and coordinates the EMS component of disaster medical response and mass casualty incident plans and assists in the development of public health disaster response plans and procedures;
• Responds to, coordinates and manages disaster medical and mass casualty incidents;
• Investigates complaints of suspected violations of emergency medical care standards, policies and protocols, the County’s health and welfare codes and State health and safety codes;
• Makes routine and unannounced inspections of EMS providers, including ambulance providers, paramedic units, base hospitals and trauma hospitals;
• Monitors emergency medical service delivery to ensure medical appropriateness and continuity of patient care;
• Provides regulatory oversight and general assistance to and monitors educational institutions involved in training of emergency prehospital care personnel;
• Participates in organizational and community meetings as necessary;
• Stays current on issues relative to assigned programs and services; responds to and resolves community and organizational inquiries and complaints;
• Establishes effective working relationships with representatives of community organizations, state/local agencies, management and staff, clients and the public;
• Uses specialized software and equipment including electronic emergency management programs and electronic hospital and disaster management systems, electronic patient tracking system, portable and mobile radios, satellite telephones wireless applications and emergency towing vehicle;
• Performs related work as required.
EMPLOYMENT STANDARDS:
Sufficient education, training, and work experience to demonstrate possession of the knowledge and abilities listed below.
A valid California Class C Driver's License and one of the following:
A valid license to practice as a Registered Nurse in California; OR
A valid license to practice as a paramedic in California; OR
A valid certificate to practice as an Emergency Medical Technician in California.
Experience Note:
The knowledge and abilities are normally acquired through training and experience equivalent to possession of a Bachelor’s degree in Health Care Administration, Nursing, Public Administration or a related field and three (3) years of increasingly responsible emergency medical services experience. A Master’s degree in one of the disciplines listed above may be substituted for one (1) year of health care experience.
Applicants without a degree should detail additional years of work experience that may be considered.
Special Qualifications for Duty Chief
Must complete Emergency Vehicle Operators/Operations Course (EVOC) within six (6) months of hire; while on Duty Chief assignment must respond to an emergency call within (10) minutes by phone or radio and must be within forty-five (45) minutes of Santa Clara County.
Knowledge of:
• Principles, and practices of prehospital care system management relating to one or more specialized service delivery programs;
• Health care organizational structure and program components;
• Principles and practices of program administration including budgeting, marketing, purchasing, management and program needs forecasting;
• Current legislation and trends affecting health care providers for assigned program areas;
• Program development and evaluation methods and report writing procedures;
• Medical terminology;
• Basic principles, practices and methods of training and evaluation;
• Basic statistical and research methods;
• Basic knowledge of investigative methods and disciplinary processes used within the EMS System.
Ability to:
• Coordinate the activities of a large program or multiple program components;
• Direct the work of others performing service delivery in assigned health care specialty areas;
• Coordinate the assigned health care programs with other health care agencies;
• Formulate, gather, analyze and present financial, informational and statistical data;
• Integrate the activities of a program to attain program goals;
• Analyze, interpret and explain program policies and procedures;
• Elicit community and organizational support for programs;
• Represent SCVHHS on assigned committees and with service providers;
• Understand, apply and implement Federal, State and County codes, ordinances, regulations and approved standards and guidelines for prehospital emergency care;
• Apply the tools of a specialty subject area as appropriate;
• Instruct individuals and groups in prehospital emergency care;
• Establish and maintain effective working relationships with the public, various agencies and other County employees;
• Communicate clearly and effectively, both orally and in writing, sometimes under highly stressful conditions.
Monday, July 25, 2011
Special Session: Medical Control Advisory Committee Meeting
July 25, 2011
To: Santa Clara County EMS System Stakeholders
From: Josh Davies
Section Manager
Subject: Special Session: Medical Control Advisory Committee Meeting
A special session of the Medical Control Advisory Committee has been scheduled for August 25, 2011 from 0830 -1200 hours at the San Jose Fire Department, 255 South Montgomery Avenue, San Jose.
The two items on this agenda are the review of proposed clinical care policy changes and a comprehensive review of proposed Clinical Performance and Quality Assurance Indicator EQIP requirements that will become effective October 1, 2011. Dr. Rudnick will review each proposed clinical protocol change and then he and I will walk through each Clinical Performance Indicator and Quality Assurance Indicator.
The EMS Agency requests that in addition to the department/company clinical and quality improvement staff and medical advisors, the Paramedic/BLS Coordinator (or representative responsible for financial and operational commitments for the organization) is present. This review will address timelines, expectations, and finance issues.
As a point of clarification, the routine Medical Control Advisory Committee Meeting will occur as identified on the Emergency Medical Services Stakeholder Meeting Schedule 201, on September 22 and December 15, 2011 from 1000-1200 hours at the Santa Clara Fire Department Training Center (1900 Walsh Avenue, Santa Clara). Please note that the meeting does not start at 0900 hours. The Standard Agenda for this meeting is as follows:
• EMS Medical Directors Report
• Specialty Care Programs Update
• Clinical EMS Quality Improvement Plan Updates
• Medical Control Review
• EMS Best Practices
The detailed agenda for this meeting will be sent by August 22, 2011.
In follow-up to the Medical Control Advisory Meeting that was held on June 23, 2011; the following updates are provided.
• Policy 302 Minimum EMS Asset Inventory Requirements will be posted for public comment by August 5, 2011 for a 30 day period.
• Proposed clinical care protocol changes will be posted for public comment today for a 30 day period.
• The EMS Agency will not be taking any action on proposed changes to the formatting/design of the clinical protocol “field guide” at this time. Dr. Rudnick is in the process of review and will provide next steps for providing feedback to the Medical Control Advisory Group in the fall.
• Updates to department/company EMS Quality Improvement Plans (EQIP) are due July 29, 2011 to Bob Cascone.
Thank you for your time and continued support of the Santa Clara County EMS System. If you should have any questions and to RSVP for this Special Session (by August 18, 2011) please contact Bob Cascone (bob.cascone@phd.sccgov.org).
To: Santa Clara County EMS System Stakeholders
From: Josh Davies
Section Manager
Subject: Special Session: Medical Control Advisory Committee Meeting
A special session of the Medical Control Advisory Committee has been scheduled for August 25, 2011 from 0830 -1200 hours at the San Jose Fire Department, 255 South Montgomery Avenue, San Jose.
The two items on this agenda are the review of proposed clinical care policy changes and a comprehensive review of proposed Clinical Performance and Quality Assurance Indicator EQIP requirements that will become effective October 1, 2011. Dr. Rudnick will review each proposed clinical protocol change and then he and I will walk through each Clinical Performance Indicator and Quality Assurance Indicator.
The EMS Agency requests that in addition to the department/company clinical and quality improvement staff and medical advisors, the Paramedic/BLS Coordinator (or representative responsible for financial and operational commitments for the organization) is present. This review will address timelines, expectations, and finance issues.
As a point of clarification, the routine Medical Control Advisory Committee Meeting will occur as identified on the Emergency Medical Services Stakeholder Meeting Schedule 201, on September 22 and December 15, 2011 from 1000-1200 hours at the Santa Clara Fire Department Training Center (1900 Walsh Avenue, Santa Clara). Please note that the meeting does not start at 0900 hours. The Standard Agenda for this meeting is as follows:
• EMS Medical Directors Report
• Specialty Care Programs Update
• Clinical EMS Quality Improvement Plan Updates
• Medical Control Review
• EMS Best Practices
The detailed agenda for this meeting will be sent by August 22, 2011.
In follow-up to the Medical Control Advisory Meeting that was held on June 23, 2011; the following updates are provided.
• Policy 302 Minimum EMS Asset Inventory Requirements will be posted for public comment by August 5, 2011 for a 30 day period.
• Proposed clinical care protocol changes will be posted for public comment today for a 30 day period.
• The EMS Agency will not be taking any action on proposed changes to the formatting/design of the clinical protocol “field guide” at this time. Dr. Rudnick is in the process of review and will provide next steps for providing feedback to the Medical Control Advisory Group in the fall.
• Updates to department/company EMS Quality Improvement Plans (EQIP) are due July 29, 2011 to Bob Cascone.
Thank you for your time and continued support of the Santa Clara County EMS System. If you should have any questions and to RSVP for this Special Session (by August 18, 2011) please contact Bob Cascone (bob.cascone@phd.sccgov.org).
Friday, June 3, 2011
911 Emergency Ambulance Contract Implementation
Bulletin #6: March 3, 2011
The Santa Clara County EMS Agency will issue routine Information Bulletins, at least monthly, to help ensure that Santa Clara County EMS System Stakeholders are updated as to the progress of the implementation of the new 911 Emergency Ambulance Contract which becomes effective on July 1, 2011.
• Rural/Metro continues to work with the incumbent’s labor unit to provide specific details of the benefits and salary that are to be offered to employees. Distribution is scheduled for the first week in March.
• All positions remain posted for hire on the Rural/Metro webpage including field EMT’s, paramedics, supervisors, vehicle technicians, and management positions.
• Rural/Metro has received over 200 applications for employment. Job fairs are in the process of being scheduled.
• Rural/Metro EMS Field Supervisor interviews are scheduled for the end of March. The EMS Agency and Santa Clara County Fire Chiefs Association will have representatives on the interview panel.
• Operations Manager candidates are being reviewed by Rural/Metro, selected individuals will then be interviewed by the EMS Agency and Santa Clara County Fire Chiefs Association.
• A total of 25 ambulances are scheduled for delivery by the end of March. Eight have arrived in the County with four additional expected by week’s end.
• Rural/Metro conducts weekly meetings/conference calls with County Communications to coordinate installation of information/technology systems.
• Three of nine EMS Supervisor Vehicles have arrived.
• Call data/deployment modeling to begin running in parallel with the existing system starting in May 2011.
• All radio equipment has been purchased and has an expected delivery date of March 21st.
• Rural/Metro has moved into their headquarters facility in the City of San Jose near Freeway 880 and 101. Tenant improvements are in progress.
• The Provider Agreement Workgroup continues to meet to develop the EMS System Provider Agreement and related annexes (fire department ambulance use and first responder funding). Ten workshops have now been completed since September 2010. Final draft documents are expected to be completed this month.
• The Health and Hospital Committee of the Board of Supervisors will receive an implementation update at their April 13, 2011 meeting.
• Rural/Metro and AMR continue to meet to discuss various transition activities.
• The EMS Agency held the first of four field provider (EMTs, paramedics, and EMS field supervisors) “Town Hall” meetings on February 15th to address questions related to the Rural/Metro transition.
• The EMS Agency and Rural/Metro meet weekly (or via conference call) to coordinate implementation. Fire department providers and County Communications may also attend in person or via conference call.
• The first formal “Transition Team” meeting was held in February consisting of members from the EMS Agency, AMR, Rural/Metro, Santa Clara County Fire Chiefs Association, and County Communications. This group will be most involved in the development of the actual transition plan from AMR to Rural/Metro on June 30/July 1.
• Santa Clara County Prehospital Care Policy update drafts are being completed to address EMS System changes resulting from the new contract. Drafts will be posted for Stakeholder review.
• The Tap Chart Patient Care Reporting System will be presented to the hospitals and specialty centers in March and April. This system enables the transmission of patient care data, including 12-Lead EKG/ECG, from the field to the hospital.
• Rural/Metro continues to schedule meetings with fire departments to discuss station housing and other services for hire/exchange.
• Rural/Metro continues to establish agreements with local vendors for services such as fleet services, furniture, facility maintenance, etc.
• Performance security activities provided in the contract are being implemented including the establishment of a “lock box” which enables the County to view the bank accounts of the Santa Clara County Rural/Metro Operation in addition to a five million dollar performance bond.
• The EMS Agency has completed individual meetings with the fire chiefs and city managers.
• The most current Santa Clara County Rural/Metro Implementation Timeline has been attached.
Contact Information:
John Blain
EMS Specialist/
Contract Implementation Manager
John.Blain@phd.sccgov.org
408.885.4250
The Santa Clara County EMS Agency will issue routine Information Bulletins, at least monthly, to help ensure that Santa Clara County EMS System Stakeholders are updated as to the progress of the implementation of the new 911 Emergency Ambulance Contract which becomes effective on July 1, 2011.
• Rural/Metro continues to work with the incumbent’s labor unit to provide specific details of the benefits and salary that are to be offered to employees. Distribution is scheduled for the first week in March.
• All positions remain posted for hire on the Rural/Metro webpage including field EMT’s, paramedics, supervisors, vehicle technicians, and management positions.
• Rural/Metro has received over 200 applications for employment. Job fairs are in the process of being scheduled.
• Rural/Metro EMS Field Supervisor interviews are scheduled for the end of March. The EMS Agency and Santa Clara County Fire Chiefs Association will have representatives on the interview panel.
• Operations Manager candidates are being reviewed by Rural/Metro, selected individuals will then be interviewed by the EMS Agency and Santa Clara County Fire Chiefs Association.
• A total of 25 ambulances are scheduled for delivery by the end of March. Eight have arrived in the County with four additional expected by week’s end.
• Rural/Metro conducts weekly meetings/conference calls with County Communications to coordinate installation of information/technology systems.
• Three of nine EMS Supervisor Vehicles have arrived.
• Call data/deployment modeling to begin running in parallel with the existing system starting in May 2011.
• All radio equipment has been purchased and has an expected delivery date of March 21st.
• Rural/Metro has moved into their headquarters facility in the City of San Jose near Freeway 880 and 101. Tenant improvements are in progress.
• The Provider Agreement Workgroup continues to meet to develop the EMS System Provider Agreement and related annexes (fire department ambulance use and first responder funding). Ten workshops have now been completed since September 2010. Final draft documents are expected to be completed this month.
• The Health and Hospital Committee of the Board of Supervisors will receive an implementation update at their April 13, 2011 meeting.
• Rural/Metro and AMR continue to meet to discuss various transition activities.
• The EMS Agency held the first of four field provider (EMTs, paramedics, and EMS field supervisors) “Town Hall” meetings on February 15th to address questions related to the Rural/Metro transition.
• The EMS Agency and Rural/Metro meet weekly (or via conference call) to coordinate implementation. Fire department providers and County Communications may also attend in person or via conference call.
• The first formal “Transition Team” meeting was held in February consisting of members from the EMS Agency, AMR, Rural/Metro, Santa Clara County Fire Chiefs Association, and County Communications. This group will be most involved in the development of the actual transition plan from AMR to Rural/Metro on June 30/July 1.
• Santa Clara County Prehospital Care Policy update drafts are being completed to address EMS System changes resulting from the new contract. Drafts will be posted for Stakeholder review.
• The Tap Chart Patient Care Reporting System will be presented to the hospitals and specialty centers in March and April. This system enables the transmission of patient care data, including 12-Lead EKG/ECG, from the field to the hospital.
• Rural/Metro continues to schedule meetings with fire departments to discuss station housing and other services for hire/exchange.
• Rural/Metro continues to establish agreements with local vendors for services such as fleet services, furniture, facility maintenance, etc.
• Performance security activities provided in the contract are being implemented including the establishment of a “lock box” which enables the County to view the bank accounts of the Santa Clara County Rural/Metro Operation in addition to a five million dollar performance bond.
• The EMS Agency has completed individual meetings with the fire chiefs and city managers.
• The most current Santa Clara County Rural/Metro Implementation Timeline has been attached.
Contact Information:
John Blain
EMS Specialist/
Contract Implementation Manager
John.Blain@phd.sccgov.org
408.885.4250
Wednesday, June 1, 2011
Santa Clara County Appoints New EMS Director
Contact:
Gwendolyn Mitchell/Lingxia Meng
Office of Public Affairs
408-299-5119
SANTA CLARA COUNTY, CALIF. – Today, the County of Santa Clara Public Health Department announced the appointment of Michael Petrie as the new Emergency Medical Services (EMS) Director. The appointment is effective July 5, 2011. Immediately prior to joining the County, Petrie served as the Director of Emergency Management Sciences in the U.C. Berkeley Center of Infectious Disease and Emergency Readiness.
“We are pleased to have Petrie join the County’s Public Health Department,” said Daniel Peddycord, Public Health Director. “His extensive experience and knowledge in emergency medical services management and research makes him the ideal candidate for this position.”
While at the U.C. Berkeley Center for Infectious Disease and Emergency Readiness, Petrie supervised emergency plan development and evaluation for cities, counties, and states, and managed the Cal PREPARE Exercise Laboratory, which conducts research on state and local governments’ homeland security, public health, and emergency medical preparedness.
From 2000-2008, Petrie was the EMS Director for the City and County of San Francisco where he oversaw the City’s EMS system. His experience also includes serving as the Hospital Administrator for Del Puerto Health Care District, and the Director of Patterson District Ambulance in Patterson, California. Petrie has also served on the faculty at the Naval Postgraduate School’s Center for Homeland Defense and Security, and continues at NPS as Thesis Advisor and a member of the Editorial Review Board of Homeland Security Affairs. Petrie has been a licensed paramedic since 1983.
“I am excited about the opportunity to serve as EMS Director for Santa Clara County,” said Petrie. “The Santa Clara County EMS System is well-regarded throughout the state. The EMS Agency has a well-seasoned and extremely competent staff and a high degree of collaboration among its fire service, hospital, ambulance provider, law enforcement, and other stakeholders.”
The Santa Clara County EMS Agency oversees the delivery of 911 emergency medical services within the county. The Agency coordinates with educational agencies, hospitals and specialty care facilities to conduct an integrated emergency medical care delivery system. The EMS Agency also establishes medical, operations and quality standards, monitors compliance, and certifies personnel.
Petrie, 49 years, holds a Bachelor’s Degree in Management from Saint Mary’s College, a Master’s in Business Administration from the University of Phoenix, and a Master’s in Security Studies - Homeland Defense from the Naval Postgraduate School. His annual salary will be $130,255.84.
Gwendolyn Mitchell/Lingxia Meng
Office of Public Affairs
408-299-5119
“We are pleased to have Petrie join the County’s Public Health Department,” said Daniel Peddycord, Public Health Director. “His extensive experience and knowledge in emergency medical services management and research makes him the ideal candidate for this position.”
While at the U.C. Berkeley Center for Infectious Disease and Emergency Readiness, Petrie supervised emergency plan development and evaluation for cities, counties, and states, and managed the Cal PREPARE Exercise Laboratory, which conducts research on state and local governments’ homeland security, public health, and emergency medical preparedness.
From 2000-2008, Petrie was the EMS Director for the City and County of San Francisco where he oversaw the City’s EMS system. His experience also includes serving as the Hospital Administrator for Del Puerto Health Care District, and the Director of Patterson District Ambulance in Patterson, California. Petrie has also served on the faculty at the Naval Postgraduate School’s Center for Homeland Defense and Security, and continues at NPS as Thesis Advisor and a member of the Editorial Review Board of Homeland Security Affairs. Petrie has been a licensed paramedic since 1983.
“I am excited about the opportunity to serve as EMS Director for Santa Clara County,” said Petrie. “The Santa Clara County EMS System is well-regarded throughout the state. The EMS Agency has a well-seasoned and extremely competent staff and a high degree of collaboration among its fire service, hospital, ambulance provider, law enforcement, and other stakeholders.”
The Santa Clara County EMS Agency oversees the delivery of 911 emergency medical services within the county. The Agency coordinates with educational agencies, hospitals and specialty care facilities to conduct an integrated emergency medical care delivery system. The EMS Agency also establishes medical, operations and quality standards, monitors compliance, and certifies personnel.
Petrie, 49 years, holds a Bachelor’s Degree in Management from Saint Mary’s College, a Master’s in Business Administration from the University of Phoenix, and a Master’s in Security Studies - Homeland Defense from the Naval Postgraduate School. His annual salary will be $130,255.84.
Wednesday, May 11, 2011
911 Emergency Ambulance Contract Implementation
Bulletin #5: May 11, 2011
The Santa Clara County EMS Agency issues monthly Information Bulletins. These bulletins update Santa Clara County EMS System Stakeholders on the progress of the implementation of the new 911 Emergency Ambulance Contract. The new contract will be effective on July 1, 2011.
• The Santa Clara County Rural/Metro website is on-line at www.ruralmetrosantaclara.com. Updates continue to be provided every Monday on the website.
• Job fairs took place on April 19th, 20th, and 21st. Almost all incumbent employees attended. Job offers were made at the fair and employees signed up for orientation dates. Incumbent personnel met with Rural/Metro Human Resources personnel and completed employment paperwork and pre-hire processing. Members of the Rural/Metro leadership team were also on site to answer any questions from the incumbent workforce.
• Rural/Metro put on two workforce mixers for future incumbent Paramedics and EMTs. Several incumbent employees attended and met the current leadership team.
• The initial rounds of EMS Field Supervisor interviews have been completed. The EMS Agency and Santa Clara County Fire Chiefs Association have been participating on the interview panels. A second round of interviews is scheduled.
• A total of 30 ambulances have arrived, which includes 2 bariatric ambulances. Rural/Metro expects a total of at least 52 by late May.
• Seven of nine EMS Supervisor Vehicles have arrived.
• The fleet truck and disaster truck have arrived on site.
• Call data/deployment servers have been installed.
• All radio equipment has arrived and is currently being programmed by County Communications. Radios and headsets are currently being installed in all the ambulances.
• Rural/Metro has moved into their headquarters facility in the City of San Jose near Freeway 880 and 101. Tenant improvements continue. A new office has been constructed and painting of the entire building is underway. New carpet has been installed and new office furniture is expected to be delivered by mid or late May. The supply center is currently under construction and should be completed by mid or late may. The address is 1345 Vander Way, San Jose, CA, 95112
• Rural/Metro and AMR continue to meet to discuss various transition activities.
• The Tap Chart Patient Care Reporting System has been presented to the hospitals and will be presented to the specialty centers in May. This system enables the transmission of patient care data from the field to the hospital.
• Rural/Metro, County EMS and Philips have collaboratively met with representatives of the Santa Clara County STEMI receiving facilities and initiated the implementation of the 12 Lead EKG transmission program.
• Rural/Metro is scheduled to meet with local ER staff to discuss Tap Chart.
• All the Mobile Data Computers (MDCs) have arrived and have had their base image completed.
• The network circuits are up between Rural/Metro and County Communications and Rural/Metro and Corporate Rural/Metro.
• Rural/Metro has completed meetings with all fire departments to discuss station housing and other services for hire/exchange. Final section of ambulance housing locations is scheduled to occur by mid May.
• Rural/Metro continues to establish agreements with local vendors for services such as fleet services, furniture, facility maintenance, etc.
• EMS Communications System modifications are in progress including radio channel assignments, vehicle location programs, system status management software installation, surveillance technologies, etc.
• The “lockbox” (ability to view Rural/Metro accounts and County emergency take -over provisions) is in the final stages of implementation. Estimated completion by mid May.
• FirstWatch electronic data reporting system installation is progressing. “Dashboard” will enable hospitals to view pending ambulance arrivals and chief complaint, identify illness/injury trends, and assist in assessment of response time performance reporting.
Contact Information:
John Blain
EMS Specialist/
Contract Implementation Manager
John.Blain@phd.sccgov.org
408.885.4250
The Santa Clara County EMS Agency issues monthly Information Bulletins. These bulletins update Santa Clara County EMS System Stakeholders on the progress of the implementation of the new 911 Emergency Ambulance Contract. The new contract will be effective on July 1, 2011.
• The Santa Clara County Rural/Metro website is on-line at www.ruralmetrosantaclara.com. Updates continue to be provided every Monday on the website.
• Job fairs took place on April 19th, 20th, and 21st. Almost all incumbent employees attended. Job offers were made at the fair and employees signed up for orientation dates. Incumbent personnel met with Rural/Metro Human Resources personnel and completed employment paperwork and pre-hire processing. Members of the Rural/Metro leadership team were also on site to answer any questions from the incumbent workforce.
• Rural/Metro put on two workforce mixers for future incumbent Paramedics and EMTs. Several incumbent employees attended and met the current leadership team.
• The initial rounds of EMS Field Supervisor interviews have been completed. The EMS Agency and Santa Clara County Fire Chiefs Association have been participating on the interview panels. A second round of interviews is scheduled.
• A total of 30 ambulances have arrived, which includes 2 bariatric ambulances. Rural/Metro expects a total of at least 52 by late May.
• Seven of nine EMS Supervisor Vehicles have arrived.
• The fleet truck and disaster truck have arrived on site.
• Call data/deployment servers have been installed.
• All radio equipment has arrived and is currently being programmed by County Communications. Radios and headsets are currently being installed in all the ambulances.
• Rural/Metro has moved into their headquarters facility in the City of San Jose near Freeway 880 and 101. Tenant improvements continue. A new office has been constructed and painting of the entire building is underway. New carpet has been installed and new office furniture is expected to be delivered by mid or late May. The supply center is currently under construction and should be completed by mid or late may. The address is 1345 Vander Way, San Jose, CA, 95112
• Rural/Metro and AMR continue to meet to discuss various transition activities.
• The Tap Chart Patient Care Reporting System has been presented to the hospitals and will be presented to the specialty centers in May. This system enables the transmission of patient care data from the field to the hospital.
• Rural/Metro, County EMS and Philips have collaboratively met with representatives of the Santa Clara County STEMI receiving facilities and initiated the implementation of the 12 Lead EKG transmission program.
• Rural/Metro is scheduled to meet with local ER staff to discuss Tap Chart.
• All the Mobile Data Computers (MDCs) have arrived and have had their base image completed.
• The network circuits are up between Rural/Metro and County Communications and Rural/Metro and Corporate Rural/Metro.
• Rural/Metro has completed meetings with all fire departments to discuss station housing and other services for hire/exchange. Final section of ambulance housing locations is scheduled to occur by mid May.
• Rural/Metro continues to establish agreements with local vendors for services such as fleet services, furniture, facility maintenance, etc.
• EMS Communications System modifications are in progress including radio channel assignments, vehicle location programs, system status management software installation, surveillance technologies, etc.
• The “lockbox” (ability to view Rural/Metro accounts and County emergency take -over provisions) is in the final stages of implementation. Estimated completion by mid May.
• FirstWatch electronic data reporting system installation is progressing. “Dashboard” will enable hospitals to view pending ambulance arrivals and chief complaint, identify illness/injury trends, and assist in assessment of response time performance reporting.
Contact Information:
John Blain
EMS Specialist/
Contract Implementation Manager
John.Blain@phd.sccgov.org
408.885.4250
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